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Heller Security Services Limited

Privacy Policy
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Heller Security Services 1996 Limited, (“Heller”), the operator of this website, is committed to protecting the privacy of sensitive information provided to us by visitors to this website. This privacy policy describes our collection, use, sharing and safeguarding of information which you provide (directly or indirectly) while visiting our website.

Collection of Information
Heller may collect, in aggregate form, certain data regarding usage of this website, such as the number of visitors, the pages visited, etc., which does not identify any particular visitor. We may also use “cookies” to identify a browser session and provide faster access to pages on this website. However, these cookies are not used to store or collect any personal information about any specific visitor.

In general, Heller does not collect personally identifiable information, such as your name, telephone number, credit or debit card number, mailing address, email address or any other information identifying you, unless you voluntarily provide it in connection with your purchase or use of any products or services, your creation of a new customer account, your request for technical support or other assistance, or your participation in any promotions or other activities, offered through this website. For example, personally identifiable information may be collected from online purchase order forms, technical support request forms, or customer feedback forms.

From time to time, you may have the opportunity to participate in surveys, contests, events or other promotions offered via this website, and we will collect whatever information you may provide on a voluntary basis at those times. Furthermore, to the extent that you choose to send us questions, comments or other feedback via this website, we will collect the information that you provide in those instances.

Use and Sharing of Information
We may use any aggregate data (which does not identify you) and share it with third parties for legitimate business purposes in the normal course of our business. However, we will only use personally identifiable information to provide any products or services that you have purchased, any technical support or other assistance that you have requested, or any promotions or activities that you have selected, and to contact you, as necessary, in connection with those products, services, support, assistance, promotions or activities.

We will not share personally identifiable information with third parties except in special circumstances where access to such information is necessary for such third parties to assist Heller in (i) processing or fulfilling a purchase order from you, (ii) enabling your use of the products or services that you have purchased, (iii) providing technical support or other assistance to you, (iv) administering this website, or (v) sponsoring a promotion or other activity offered on this website. Heller will ensure that such third parties are under a confidentiality or secrecy obligation with respect to such information.

Please note that we may be required to disclose personally identifiable information collected via this website in response to a legal request, subpoena, court order or similar law enforcement or judicial process. In that event, we will use reasonable efforts to secure confidential treatment of any personally identifiable information so disclosed. Also, in the event that our business (or the relevant portion of it) is sold, transferred or licensed to a third party, personally identifiable information may be transferred to such third party subject to its express agreement to comply with this privacy policy.

Safeguarding of Information
Heller takes reasonable precautions to preserve the confidentiality, security and integrity of personally identifiable information collected through this website, including using secure databases, Internet firewalls and data encryption. We also require a username and password to permit access to certain parts of this website.

Email Lists
We may establish one or more email lists to disseminate information regarding our products, services, promotions or other activities. At your request, or with your consent, we will add your email address to a particular list, and occasionally contact you by email with information that may be of interest to you. You can opt out of receiving such emails at anytime, and we will then remove your email address from the corresponding list.

Changes to Policy
From time to time, Heller may change its privacy policy in response to its business needs, or as required by law. However, Heller will not make any material changes to our privacy policy that render it less protective of information previously collected without providing notice to, and obtaining the consent of, affected persons.

 
How to Contact Heller
If you have any questions about our privacy policy, please fee free to contact us at the telephone number, facsimile number, mailing address listed below or use our Feedback Form:

Heller Security Services 1996 Limited
197 Eastern Main Road
Barataria
Trinidad
 

Tel: (868) 638-0530
Fax: (868) xxx-xxx

 

 

 

 

 

 

 

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Date Last Updated: March 15, 2010